A shower that actually performs
Fittings specified against measured flow and pressure rather than chosen from a brochure and hoped for.
Gas Safe Reg. 638860|24-hour emergency cover, Essex & Suffolk
Bathroom fitting & plumbing
A bathroom that performs as well as it looks: correct hot and cold supply, proper flow to the shower, waste falls that actually drain, and the plumbing carried out by the Gas Safe registered engineer who will still be here if you need him.
8 years in business · Gas Safe 638860 · 10/10 on Checkatrade from 27 verified reviews
8 years in business
Eight years of gas and plumbing work
Gas Safe 638860
Full domestic scope
10/10 on Checkatrade
27 verified reviews
£2m public liability
Fully insured
6-month guarantee
On all workmanship
Service overview
Bathroom projects are judged on tiles and taps, but they succeed or fail on the parts nobody sees: whether the hot water system can actually feed the shower you have chosen, whether waste pipes have enough fall to clear, whether the supply pipework is sized and routed sensibly, and whether everything is properly isolated for future maintenance.
At Rusupo Heating and Plumbing Ltd the plumbing is handled directly by Matt Anderson, a Gas Safe registered engineer whose registration covers domestic pipework, boilers, vented and unvented cylinders and water heaters. Where a project needs tiling, electrics or plastering, we bring in trusted trades rather than pretending one person does everything.
That distinction matters most when you are choosing fittings. A high-flow rainfall shower head on a gravity-fed system will disappoint. A second en-suite added to a combi will halve everyone's shower. These are answerable questions before you buy, and answering them is part of the job.
The cost of waiting
The most expensive bathroom failures are the slow ones. A poorly made joint behind a tiled wall, or a shower tray sealed onto an inadequate substrate, leaks quietly into a floor void for months. By the time it shows on the ceiling below, you are paying for joists, ceilings and decoration on top of the plumbing repair.
Poor waste design produces the other common complaint: slow drainage and smells. Insufficient fall, undersized pipework, or a trap that siphons dry each time another appliance discharges are all design faults that cannot be fixed with cleaning products, and correcting them afterwards usually means lifting the finished floor.
Then there is disappointment with performance. Fitting a shower with a flow requirement the system cannot meet is the single most frequent bathroom regret, and it is entirely avoidable by checking the incoming main and the hot water arrangement before ordering anything.
Our process
We measure incoming mains flow and pressure, assess your hot water arrangement, look at existing waste routes and discuss layout and fittings before anything is ordered.
A free fixed quote setting out the plumbing scope, any hot water changes required, and which additional trades are involved, typically within 24 hours.
Old suite removed, supply and waste pipework installed and pressure-tested, with concealed valves positioned so they remain serviceable.
Suite, shower, taps and wastes fitted and connected, everything tested under pressure and in use, with coordination of tiling and electrics where those are in scope.
Full leak and flow testing, sealing and finishing, the site left clean, and the work backed by our 6-month workmanship guarantee.
What you get
Fittings specified against measured flow and pressure rather than chosen from a brochure and hoped for.
Registration 638860 covers pipework, cylinders and water heaters, so hot water upgrades stay within the same job and the same accountability.
Correct diameters, falls and trap arrangements, so you are not living with slow drainage after a full refit.
Isolation valves and access planned in, so a future repair does not mean removing tiles.
Our Checkatrade reviews specifically mention bathroom work completed to a high standard and left neat and tidy.
6-month workmanship guarantee and £2,000,000 public liability insurance on every project.
In detail
Everything starts with how the hot water is produced. A combi heats on demand and is limited by the incoming mains flow rate, so a single bathroom on a good main is well served, while two showers running at once will not be. A system boiler with an unvented cylinder stores hot water and delivers mains pressure to every outlet at once, which is the usual answer for two or more bathrooms.
Gravity-fed vented systems, still common in older Essex properties, provide relatively low pressure upstairs, which is why so many older houses have a shower pump. If you are refitting anyway, this is the moment to decide whether to convert rather than to work around it for another decade.
Where mains flow itself is the limiting factor, adding an unvented cylinder will not solve it. In those cases the options are a pumped arrangement or an accumulator, and we identify that from actual measurements at survey rather than after the tiles are on.
Thermostatic mixer valves are the sensible default: they hold temperature when another outlet is used and include a scald limit. Concealed valves look cleaner but need planned access; exposed valves are easier to service. Both are fine: the decision should just be made deliberately.
Electric showers heat their own water and are useful where hot water supply is limited or where a shower is needed independently of the boiler, though flow is always modest. Digital and pumped showers can deliver excellent performance on stored systems, provided the cylinder can supply them.
Tap choice interacts with pressure. Some fittings have minimum pressure requirements that gravity systems cannot meet, which produces a trickle from an expensive tap. We check specifications against your system before anything is ordered, one of the more useful things a plumber can do before a project starts.
Supply pipework is run in copper or appropriate barrier pipe depending on the route, sized to deliver the required flow to each outlet, and fitted with isolation valves so a future tap change does not mean draining the house. Concealed runs are pressure-tested before anything is closed up.
Waste is where the practical problems live. Basins, baths and showers need adequate fall to the stack, correct pipe diameters, and traps that will not siphon when a neighbouring appliance discharges. Shower trays and wet-room formers need a substrate that does not flex, because movement is what breaks seals.
Where a bathroom is being added rather than replaced, a loft en-suite, a downstairs cloakroom, a garage conversion, the waste route is usually the deciding constraint. That is assessed early, because it determines what is possible and what it costs.
We carry out bathroom plumbing and fitting in Braintree, Colchester, Kelvedon, Tiptree, Feering, Halstead, Sudbury, Sible Hedingham, Coggeshall and the surrounding villages. Period properties in this area often have solid floors, awkward stack positions and gravity hot water, all of which shape what is realistic in a refit.
Bathroom projects frequently trigger related work: a hot water cylinder upgrade, a heated towel rail or radiator change, or a boiler that turns out to be at the end of its life. Because all of that sits within our own scope, it can be planned into one project rather than discovered halfway through.
Local coverage
Based in Earls Colne, Colchester. See the full service area map or read verified customer reviews.
Recent work
Photographs from real bathroom fitting jobs completed across Essex and Suffolk. More on the our work page.



Questions
Something not covered here? Call 07984 042373: the 24-hour line is usually answered personally by Matt.
Every bathroom is quoted individually because the price depends on the suite, the layout, whether pipework and wastes are being moved, and whether the hot water arrangement is being upgraded. The survey and fixed quote are free and typically returned within 24 hours.
A full refit typically runs over several days to a couple of weeks depending on scope, tiling and whether the layout is changing. Your quote sets out the expected programme and the points at which other trades are involved.
The plumbing is carried out by Matt. For tiling, electrics and plastering we use trusted trades, coordinated as part of the project, so you get specialists on each element rather than one person attempting everything.
Often, yes, but the right solution depends on measurements. We check incoming mains flow and pressure and your hot water arrangement, then advise whether the answer is a system change, a pump or a different shower specification.
Yes. The main constraints are the waste route and whether the hot water system can support another outlet. Both are assessed at survey before anything is priced.
You can, and many customers do. Talk to us before ordering the shower and taps, though, because some fittings have minimum pressure or flow requirements your system may not meet.
Where a property has only one bathroom, we plan the sequence to minimise the time it is out of use and tell you up front which days that affects. Water supply to the rest of the house is kept on wherever possible.
Yes. All our workmanship is covered by a 6-month guarantee and we hold £2,000,000 public liability insurance.
Yes, plus Kelvedon, Tiptree, Feering, Halstead, Sudbury, Sible Hedingham, Coggeshall and the surrounding Essex and Suffolk villages.
Payment is currently by bank transfer, with card payments being introduced shortly.
Next step
Free survey with measured flow and pressure, honest advice on what your system will actually support, and a fixed quote within 24 hours.
Call 07984 042373