Gas Safe Reg. 638860|24-hour emergency cover, Essex & Suffolk
Gas Safe registered · Essex & Suffolk
Real person on the phone, fast response, and no surprises on price. Every job backed by a six-month guarantee.
8 years
in business
Gas Safe
Reg. 638860
10/10
Checkatrade
£2m
liability cover
Gas Safe registered
Reg. 638860
Vaillant Advanced Installer
Up to 10-year warranty
10/10 on Checkatrade
27 verified reviews since 2019
£2m public liability
Fully insured
6-month guarantee
On all workmanship
What we do
Full domestic scope, from a dripping tap to a complete central heating system. Every job is priced as a fixed quote based on the work in front of us, never an open-ended hourly rate.
Vaillant Advanced Installer, up to 10 years' warranty on new installs.
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Fault diagnosed and fixed properly, with a fixed price agreed first.
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Annual service that protects your warranty and your winter.
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Complete systems designed, fitted and balanced room by room.
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New, moved or upgraded radiators: sized for the room, not guessed.
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Vented and unvented (G3) cylinders installed and certified.
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Sludge cleared so your system heats evenly and runs cheaper.
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Genuine 24-hour cover, usually answered personally within the hour.
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Plumbing handled by Matt, with trusted trades for the rest.
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Leaks, taps, showers, toilets, pressure problems: sorted first visit where possible.
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Compliant, documented and booked around your tenants.
View serviceCurrent offers
Offer one
Supplied & fitted from £145 + VAT
Ideal for watering the garden, washing the car, filling paddling pools and dog washing.
Upgrade option: hot & cold outdoor tap: ask for a quote.
Book the Tap DealOffer two
Free Hive smart thermostat, worth £129.99
Beat the rush and get ready for winter. Smarter heating, better savings.
Offer ends September, book now.
Get My Boiler QuoteWhy Rusupo
Rusupo Heating and Plumbing Ltd is a Gas Safe registered plumbing and heating company led by Matt Anderson, serving Essex and Suffolk. Matt started the business eight years ago and covers every part of domestic plumbing and heating , from full boiler and central heating installations through to repairs, servicing and everyday plumbing.
As a Vaillant Advanced Installer, Matt can offer up to a 10-year warranty on new boiler installations, and every job is backed by a 6-month workmanship guarantee. His Gas Safe registration covers domestic pipework, boilers, vented and unvented cylinders, water heaters, cookers, range cookers, fires and combustion analysis, so the whole domestic gas scope sits with one engineer rather than being sub-let.
What customers tend to comment on is the responsiveness: calls answered personally, jobs fitted in around planned work, and problems chased down until they are actually resolved. With £2m public liability insurance and a 10/10 Checkatrade rating from 27 verified reviews since 2019, Matt and team deliver professional, high-quality work you can rely on.
How it works
Tell us what's happening. Emergencies go straight to the 24-hour line and are usually answered personally within the hour.
We price on the difficulty of the job, not the clock, and typically turn quotes around within 24 hours of looking at the work.
Work completed cleanly and on time, with a 6-month workmanship guarantee and up to 10 years' warranty on new Vaillant boilers.
Verified reviews
“Quick response, fair price, arrived on time, excellent work and left the bathroom neat and tidy.”
“After finding a leak in the bathroom, Matt came out very promptly and fixed it quickly. Great communication, even late at night when we had an air lock. Came back first thing in the morning and sorted it.”
“Matt was great, got to the job quickly, fixed the issue within a few minutes. He explained what the issue was and how he fixed it. Would definitely recommend!”
“Absolutely impeccable work, Matt was able to fit me in next day, arrived on time, completed the work to an exceptionally high standard and tidied up after himself. 5* service.”
“Used Matt multiple times for Hive installation, emergency heating repair, hot water fix, and a leaking toilet. Always efficient, courteous and capable. Charges are always reasonable.”
“Matt fitted my job around his other planned work, worked out the issue, went and picked up the part and fitted it the same day. Lovely guy, will definitely use him again.”
“Matt was brilliant, turned up on time and carried out the job with no issues. Will definitely be using him for all my plumbing jobs going forward.”
“Excellent work carried out quickly and cleanly. Good price and would definitely use this company again.”
“Very responsive, arrived exactly when they said they would, worked quickly to sort the initial problem, then provided options on what to do next. Very helpful and would definitely recommend.”
“After some initial communication issues we were able to arrange a date and time for the work. Work was carried out efficiently and in line with the quoted price.”
“Turned up on a Saturday to sort out my leaking toilet.”
“Job was carried out less than 24 hours after initial contact. Arrived on time. Job carried out quickly with no disruption.”
Where we work
Based in Earls Colne, we cover the surrounding towns and villages daily, which is what makes a one-hour emergency response realistic rather than a promise on paper.
Straight answers
Anything not covered here? Call the 24-hour line and ask: there is no charge for a straight answer.
Yes. Rusupo Heating and Plumbing Ltd is Gas Safe registered under registration number 638860, covering domestic gas pipework, boilers, vented and unvented cylinders, water heaters, cookers, range cookers, fires and combustion analysis.
We run genuine 24-hour emergency cover across Essex and Suffolk. Calls are usually answered personally by Matt, and the typical response time is within the hour.
As a Vaillant Advanced Installer, we can offer up to a 10-year manufacturer's warranty on new Vaillant boiler installations. All work we carry out also carries a 6-month workmanship guarantee.
We give fixed quotes priced on the difficulty of the job, rather than an open-ended hourly rate, so you know the figure before we start. Quotes are free and typically turned around within 24 hours of looking at the job.
We carry £2,000,000 public liability insurance and have been a Checkatrade member since 2019, currently rated 10/10 from 27 verified reviews.
Payment is currently by bank transfer, with card payments being introduced shortly.
We cover Essex and Suffolk, including Braintree, Colchester, Kelvedon, Tiptree, Feering, Halstead, Sudbury, Sible Hedingham and Coggeshall.
Request an estimate
Send the details and we’ll come back with a fixed price, usually within 24 hours of looking at the work. Emergency? Call the 24-hour line instead, it’s answered personally, usually within the hour.
07984 042373Rusupo Heating and Plumbing Ltd
Earls Colne, Colchester, Essex
Open 24 hours, seven days a week
