Gas Safe Reg. 638860|24-hour emergency cover

Verified customer feedback

27 Reviews.Every One Of ThemScored 10 Out Of 10.

Rusupo Heating and Plumbing Ltd has been a Checkatrade member since 2019 and currently holds a 10/10 rating from 27 verified reviews. A selection is published below, exactly as customers left them.

Reviews are collected and verified by Checkatrade, not written by us.

8 years in business

Eight years of gas and plumbing work

Gas Safe 638860

Full domestic scope

10/10 on Checkatrade

27 verified reviews

£2m public liability

Fully insured

6-month guarantee

On all workmanship

Review summary

The Score, AndWhere It Comes From

Checkatrade collects feedback directly from customers after the job is finished, which means the score below is not something we can edit. It reflects timekeeping, tidiness, courtesy, workmanship and price.

10/10

Checkatrade score

Across every scored category

27

Verified reviews

Independently collected

Since 2019

Checkatrade member

Seven years of feedback

8 years

Eight years of gas and plumbing work

Owner-led throughout

View the profile on Checkatrade

Live feed

Reviews As TheyCome In

In their words

Recent Jobs,Recent Feedback

Replace thermostatic shower, bathroom taps and re-mastic

10/10· IP2 · 25 July

Quick response, fair price, arrived on time, excellent work and left the bathroom neat and tidy.

Great service

10/10· CO5 · 17 July

After finding a leak in the bathroom, Matt came out very promptly and fixed it quickly. Great communication, even late at night when we had an air lock. Came back first thing in the morning and sorted it.

Toilet flusher issue

10/10· CO4 · 24 July

Matt was great, got to the job quickly, fixed the issue within a few minutes. He explained what the issue was and how he fixed it. Would definitely recommend!

Replacement tap and hose connector

10/10· CO6 · 07 March 2025

Absolutely impeccable work, Matt was able to fit me in next day, arrived on time, completed the work to an exceptionally high standard and tidied up after himself. 5* service.

Indispensable for emergency & planned work

10/10· CO5 · 17 December 2024

Used Matt multiple times for Hive installation, emergency heating repair, hot water fix, and a leaking toilet. Always efficient, courteous and capable. Charges are always reasonable.

Interior low water pressure

10/10· CO6 · 17 January 2025

Matt fitted my job around his other planned work, worked out the issue, went and picked up the part and fitted it the same day. Lovely guy, will definitely use him again.

Replace shower mixer and shower hose and holder

10/10· CO10 · 07 July

Matt was brilliant, turned up on time and carried out the job with no issues. Will definitely be using him for all my plumbing jobs going forward.

Fitted a new part to a double kitchen sink

10/10· IP2 · 23 February 2025

Excellent work carried out quickly and cleanly. Good price and would definitely use this company again.

Hot water tap was spitting out boiling water when turned off

9.67/10· CO9 · 24 January 2025

Very responsive, arrived exactly when they said they would, worked quickly to sort the initial problem, then provided options on what to do next. Very helpful and would definitely recommend.

Replace faulty garden tap

9.33/10· CO4 · 23 January 2025

After some initial communication issues we were able to arrange a date and time for the work. Work was carried out efficiently and in line with the quoted price.

Toilet repair

9.5/10· CO6 · 27 December 2023

Turned up on a Saturday to sort out my leaking toilet.

Leaking pipes fixed. Heating system drained

10/10· CO6 · 13 December 2023

Job was carried out less than 24 hours after initial contact. Arrived on time. Job carried out quickly with no disruption.

Want to see the job types behind these reviews? Browse recent work, or read about how the business is run.

Gas Safe registered

Registration 638860, licence 5975446, covering boilers, pipework, cylinders, water heaters, cookers and fires.

£2m public liability

Full insurance held on every job, domestic and landlord work alike.

6-month guarantee

Our workmanship is guaranteed for six months, with up to 10 years' manufacturer warranty on a new Vaillant boiler.

Next step

Be The Next10 Out Of 10

Send the details of the job and you will get a free fixed quote, priced on the work rather than the clock, typically within 24 hours of us looking at it.

Heating off, water off, or a leak you cannot stop? Call the 24-hour line: the typical response is within the hour.

Call 07984 042373

Open 24 hours, seven days a week. Calls are usually answered personally by Matt.

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