Response usually within the hour
Braintree is inside our core radius from Earls Colne. Emergency calls are covered 24 hours a day and answered personally, not logged by a call handler for someone to ring back.
Gas Safe Reg. 638860|24-hour emergency cover, Essex & Suffolk
Braintree, Essex · CM7 & CM77
A fixed price before anyone lifts a spanner, work carried out by a Gas Safe registered engineer, and a 6-month workmanship guarantee: across Braintree, Bocking, Great Notley and the surrounding CM7 and CM77 villages.
Trading 8 years · 10/10 on Checkatrade from 27 verified reviews · 24-hour cover
8 years in business
Eight years of gas and plumbing work
Gas Safe 638860
Full domestic scope
10/10 on Checkatrade
27 verified reviews
Response to Braintree
Typically within the hour
6-month guarantee
£2m public liability
Braintree, Essex · CM7 · CM77
Rusupo Heating and Plumbing Ltd works out of Earls Colne, roughly seven miles east of Braintree town centre along the A120. Braintree is one of the towns we are in most weeks, which matters more than it sounds: when a boiler locks out on a Sunday night in Bocking or a leak starts under a kitchen floor in Great Notley, the difference between a two-hour wait and a two-day wait is whether the engineer is already working in your area.
We run genuine 24-hour emergency cover, and calls are usually answered personally by Matt rather than routed through an answering service. Response time to Braintree is typically within the hour. That is not a marketing promise built on an average across the whole of Essex, it reflects the fact that Braintree sits inside our core working radius alongside Colchester, Halstead, Coggeshall and Kelvedon.
Braintree also has an unusually wide spread of housing for a town its size, from Victorian terraces off Rayne Road and Coggeshall Road, through interwar and post-war semis around Bocking and Panfield Lane, to the large modern estates at Great Notley and the newer developments spreading toward Cressing and Springwood. Each of those brings a different set of heating problems, and pricing a job properly means knowing which one you are standing in before you quote.
Victorian and Edwardian terraces
Solid-wall properties with heat loss that modern boiler sizing software will happily underestimate. These need the radiator schedule checking room by room, not a like-for-like swap.
1930s to 1960s semis and bungalows
Often on their second or third boiler, with original steel pipework buried under floors. Sludge and pinhole corrosion are common, so a system clean is usually part of the conversation.
Great Notley and modern estates
Newer combis, sealed systems and smart controls. Faults here are more often controls, filling loops, expansion vessels and pressure loss than the boiler itself.
Landlord-owned and rental stock
Braintree has a substantial rental market. CP12 landlord gas safety certificates are booked around tenants and issued documented, on the day.
Combi replacements
The single most common Braintree job: an ageing conventional system swapped for a correctly sized combi, with the system flushed and a filter fitted.
Winter no-heat call-outs
Lockouts, frozen condensates and pressure loss cluster in the first hard frost. We cover these 24 hours a day, seven days a week.
Annual servicing and CP12s
Servicing protects the manufacturer's warranty on newer estate boilers, and landlords across CM7 need a valid certificate every twelve months.
Hard-water plumbing work
This part of Essex is a hard-water area. Scaled heat exchangers, noisy boilers and failing shower valves are routine here.
Rusupo Heating and Plumbing Ltd, Earls Colne, Colchester. Covering Braintree and the surrounding Essex area 24 hours a day.
Call 07984 042373Recent finished work


What we do here
Every service below is available across Braintree and CM7 · CM77. Follow any link for the full detail, pricing approach and FAQs for that job.

Boiler installations · Essex & Suffolk
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Boiler repairs · 24-hour cover
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Boiler servicing · Annual cover
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Central heating installations
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Radiator installations & moves
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Vented & unvented cylinders
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Powerflushing & system cleaning
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24-hour emergency cover
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Bathroom fitting & plumbing
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General plumbing · Essex & Suffolk
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CP12 · Landlord compliance
View serviceWhy us
Braintree is inside our core radius from Earls Colne. Emergency calls are covered 24 hours a day and answered personally, not logged by a call handler for someone to ring back.
Eight years across exactly this mix of Victorian terrace, post-war semi and modern estate, so quotes are based on what we expect to find behind the plaster, not a template.
New Vaillant boiler installations in Braintree can carry up to a 10-year manufacturer's warranty, registered by us on completion.
Priced on the difficulty of the job rather than an hourly rate that grows once the floorboards come up. No obligation to proceed.
Full domestic scope, boilers, pipework, cylinders, water heaters, cookers, fires and combustion analysis, with £2,000,000 public liability cover.
Every job we carry out in Braintree is guaranteed for six months on workmanship, on top of any manufacturer's warranty on parts.
Local conditions
Braintree sits in a hard-water belt, and that has consequences well beyond kettle limescale. Scale forms preferentially on the hottest surfaces in the system, which in a combi means the domestic hot water plate heat exchanger. The classic symptom is hot water that runs hot for thirty seconds, then goes lukewarm, then cycles back, often with a kettling or rumbling noise from the boiler as it fires.
Left alone, a scaled exchanger forces the boiler to short-cycle, which shortens the life of the fan, the diverter valve and the pump. We check hot water flow rate and temperature rise as part of a service, and where scale is the cause we will tell you honestly whether a chemical clean, an exchanger replacement or scale protection on the incoming main is the sensible money.
The Victorian and Edwardian terraces around Rayne Road, Manor Street and the older parts of Bocking were not built with central heating in mind. Radiators were added later, often sized by eye, and then a new boiler gets fitted to the same old emitters. The house never really gets warm in January, so the thermostat gets pushed to 24 degrees and the running cost climbs.
The fix is not a bigger boiler. It is a room-by-room heat loss check so the radiators actually match the rooms, and running the system at a lower flow temperature where the emitters allow it. That is a longer conversation than a phone quote can cover, which is why we come out and look before pricing a Braintree heating job.
Systems that have run for twenty or thirty years on Braintree's post-war housing stock accumulate magnetite: black iron oxide sludge produced as steel radiators corrode from the inside. It settles in the bottom of radiators, gives you cold spots at the base and hot at the top, and eventually blocks the boiler's heat exchanger or seizes the pump.
Fitting a shiny new boiler onto a dirty system is one of the more expensive mistakes we get called out to correct, and it will often void the manufacturer's warranty. Where a system needs it, we powerflush or chemically clean before the new appliance goes on, then fit a magnetic filter and inhibitor so it stays clean.
Every Braintree winter produces a run of no-heat calls that are not boiler faults at all. Modern condensing boilers discharge acidic condensate through a plastic pipe, and where that pipe runs externally, very common on estate properties where the boiler is on an outside wall, it freezes, backs up, and the boiler locks out on a fault code.
It is usually recoverable the same day, and where the pipe run is the underlying problem we will re-route it internally or upsize and insulate it so the same call-out does not happen every January. If you are locked out overnight, call the 24-hour line rather than waiting until morning.
Great Notley, Cressing and the newer Braintree developments are dominated by sealed system and combi installations with smart controls. The faults are different: repeated pressure loss, expansion vessels that have lost their charge, filling loops left open, and thermostats or smart controls that have lost pairing after a power cut.
Chasing these properly means testing the vessel charge and looking for the actual leak rather than topping the system up every fortnight. A system that needs refilling weekly is losing water somewhere, and continually adding fresh oxygenated water is what corrodes the radiators in the first place.
Braintree has a large private rental sector, and every landlord letting a property with gas appliances needs a valid CP12 landlord gas safety certificate renewed every twelve months, with a copy issued to the tenant. Missing it is not a paperwork problem, it is a legal one.
We book CP12s around tenants rather than expecting them to take a day off, check every appliance and the tightness of the installation, and issue the documented certificate. Where a property fails, you get a clear explanation of what is wrong and a fixed price to put it right.
Our process
Tell us the address in Braintree, what the boiler or system is doing, and roughly how old it is. The 24-hour line is usually answered personally by Matt rather than a call centre.
We come out to the property, look at the actual installation rather than guessing from a phone description, and check pipework, controls, pressures and flue arrangement.
You get a written price based on the difficulty of the job, not an open-ended hourly rate. Quotes across Braintree are free and typically turned around within 24 hours of looking at the work.
Once you accept, the work is booked and completed by a Gas Safe registered engineer, then tested: gas rate, working pressures, combustion analysis where relevant, and every joint checked.
We explain what was done and what to watch for, leave the property clean, and back the workmanship with a 6-month guarantee. Vaillant installs can carry up to a 10-year manufacturer's warranty.
Questions
Something not covered here? Call 07984 042373: the 24-hour line is usually answered personally by Matt.
Yes. Braintree is one of our core towns, along with Colchester, Kelvedon, Tiptree, Feering, Halstead, Sudbury, Sible Hedingham and Coggeshall. We work out of Earls Colne, about seven miles from Braintree town centre.
We run genuine 24-hour emergency cover seven days a week, and response time to Braintree is typically within the hour. Calls are usually answered personally by Matt rather than an answering service.
We give fixed quotes priced on the difficulty of the job rather than an open-ended hourly rate, so you know the figure before we start. Quotes are free and typically turned around within 24 hours of looking at the work. An outside tap fitted starts from £145 plus VAT.
Yes: Gas Safe registration number 638860, covering domestic gas pipework, boilers, vented and unvented cylinders, water heaters, cookers, range cookers, fires and combustion analysis.
As a Vaillant Advanced Installer we can offer up to a 10-year manufacturer's warranty on new Vaillant installations. All of our work also carries a 6-month workmanship guarantee.
Yes. CP12 landlord gas safety certificates are booked around your tenants, cover every gas appliance in the property, and are issued documented on completion.
No. Quotes are free and there is no obligation to proceed. We come out, look at the job properly, and give you a written fixed price, typically within 24 hours.
We have been a Checkatrade member since 2019 and are currently rated 10/10 from 27 verified reviews, including work in the CO4, CO5 and CO6 postcodes bordering Braintree.
Payment is currently by bank transfer, with card payments being introduced shortly.
Yes, we carry £2,000,000 public liability insurance, and every job is backed by a 6-month workmanship guarantee.
Nearby
Full coverage across Essex and Suffolk: see the service area map or read verified customer reviews.
Next step
Tell us the address, the appliance and what it is doing. We will come out, look at it properly, and send a written fixed price: free, and typically within 24 hours. If it is an emergency, use the 24-hour line instead.
Call 07984 042373